What do you say to those who use Wells Fargo (brick and mortar institution) and and screw you over by opening accounts on your behalf?

I’ve been using Ally (an online bank) for decades. They told me that they are FDIC insured (and they are), but I would never thought to go to FDIC gov website to double check their words. I bet most Americans don’t do that. It is not a reasonable expectation.

I don’t think these folks were making bad decisions. These folks were lied to and were robbed.