A majority (64%) of 5,728 people surveyed by Gartner in December 2023 said they would prefer companies not to use AI in their customer service. Additionally, 53%...
Repeat these words over and over. Most automated phone systems are programmed to bail out when its clear the customer is just flat out unwilling to engage with their bullshit.
I’ve called companies that disconnect the call or “in order to connect you to the right agent, please tell us what you’re calling about,” them inevitably get it wing enough times to make you sit through a menu of about ten choices that are not correct and disconnect after three rounds of this nonsense.
“Talk to a human”
Repeat these words over and over. Most automated phone systems are programmed to bail out when its clear the customer is just flat out unwilling to engage with their bullshit.
I’ve called companies that disconnect the call or “in order to connect you to the right agent, please tell us what you’re calling about,” them inevitably get it wing enough times to make you sit through a menu of about ten choices that are not correct and disconnect after three rounds of this nonsense.