Just read a review on Amazon today about a newer brother printer that they’ve instituted a lock out on toner. Was telling a colleague that they were decent enough to not do that… But then I ate my words

I could understand if you were buying a pay-as-you-go phone on the cheap… but this is an iPhone you’re talking about. What’s the minimum, $799? I think they can afford to toss a cable your way if you need one.

I never knew Microsoft even had support. Was part of a very large (worldwide) enterprise and remember the other teams complaining about lack of anything when trying to escalate issues.